Here To Help: How Metro Helps St. Louis Region Respond to Crises

The tornadoes that ripped through the St. Louis region, particularly Northwest and North St. Louis County, had a devastating effect on our community.  Metro is very fortunate to be able to offer our services to community partners when disaster strikes, often working around the clock to move people to safety, provide emergency assistance to local communities, and keep operations flowing. We would like to take some time to thank our community partners, including the City of St. Louis, St. Louis County, the Red Cross, local fire and police departments and the many Metro employees who pulled together this weekend to bring relief and safety to thousands of St. Louis residents.

Just before the tornado ripped across I-70, MetroLink operations held back the westbound train at North Hanley, moments before the train would have gone over the elevated tracks crossing the highway. As many as 73 Metro vehicles including MetroBus and Call-A-Ride (CAR) vans were out on the streets, trapped by lack of lights and fallen debris. Transit service managers rushed out to the field to find operators and help buses maneuver through the terrain as phone calls were coming in from the region’s Emergency Operations Center (EOC). The center is a collaborative effort by the City of St. Louis and St. Louis County to coordinate emergency response to the region, and they needed Metro’s help.